Sarvang Success Story: Canteen Automation Across 5 Company Branches – In a fast-growing organization with multiple branches, ensuring consistent and efficient food service can be a significant challenge. Manual canteen operations lead to errors, delays, miscommunication, and wastage. Sarvang’s recent success story in Canteen Automation demonstrates how the right technology can overcome these hurdles across multiple locations.
Canteen Automation
The Challenge: Managing Canteens Across 5 Branches
Before automation, each of Sarvang’s five locations operated its canteen independently:
- Food orders were placed manually or through spreadsheets.
- There was no unified system to monitor food consumption.
- Vendor coordination was inconsistent.
- Quota tracking was paper-based and prone to misuse.
With 1000+ employees spread across these branches, discrepancies and inefficiencies became inevitable.
The Solution: Centralized Canteen Automation
Sarvang introduced a centralized Canteen Automation system that could be deployed uniformly across all branches. Here’s how it worked:
Role-Based Dashboards for Each Branch
Each location had custom dashboards for employees, vendors, and admin staff. This role-specific approach ensured only relevant features were accessible.
Unified Food Request & Approval Process
Employees placed food requests via web or mobile app. Guest and event-based meal requests followed an automated approval workflow.
Branch-wise Quota Management
Daily meal quotas were set per employee, per branch. If limits were reached, the system flagged it automatically—eliminating the need for manual tracking.
Vendor Integration
Each branch’s vendor received real-time headcounts and marked meals as served. This allowed timely preparation and delivery of meals.
QR/Smart Card Tracking
Employees scanned QR or smart cards at the canteen counter to register their meal consumption, reducing misuse and speeding up service.
Consolidated Reports for HO
The head office received daily reports from each branch, covering:
- Number of meals requested vs. served
- Quota utilization
- Vendor service performance
- Budget vs. consumption analysis
Results Achieved
- 70% drop in administrative load
- 50% improvement in vendor service ratings
- 90% accuracy in meal forecasting
- Zero instances of quota misuse across branches
Key Takeaway
Sarvang’s story proves that Canteen Automation isn’t just for large-scale plants or PSUs. Even mid-sized businesses can benefit by streamlining daily operations and ensuring accountability across locations. If you have multiple company branches, it’s time to consider automating your canteen too.
